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1) Introduction


1. Welcome to Glacé Plunge! These Terms and Conditions govern your use of our website and the purchase of products from our e-commerce store. By accessing our website and placing an order, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.


2) Definitions

In these Terms and Conditions:

  • "Glacé Plunge," "we," "us," or "our" refers to Glacé Plunge, the owner and operator of this website.

  • "Customer," "you," or "your" refers to the person or entity using our website and purchasing products from our e-commerce store.


3) Products and Orders


3.1 Product Information: We strive to provide accurate and up-to-date information about our products, including descriptions, prices, and availability. However, we do not guarantee the accuracy, completeness, or reliability of any information on our website.

3.2 Orders: By placing an order through our website, you represent that you are at least 18 years old and legally capable of entering into a binding contract. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason at any time.


4) Pricing and Payment

4.1 Pricing: All prices listed on our website are in Australian Dollars (AUD) and include Goods and Services Tax (GST) unless otherwise stated.

4.2 Payment: We accept various payment methods, including credit cards, debit cards, and PayPal. By providing your payment information, you authorize us to charge the specified amount for your order.


5) Shipping and Delivery

5.1 Shipping: We currently offer shipping within Australia only. Shipping costs and delivery times will vary depending on the destination and product availability.

5.2 Delivery: We will make reasonable efforts to deliver the products within the estimated delivery timeframe. However, delays may occur due to factors beyond our control, and we cannot be held responsible for any resulting loss or damage.

6) Returns and Refunds

6.1 Returns: If you are not satisfied with your purchase, please refer to our Returns Policy, which outlines the conditions and procedures for returning products.


6.2 Refunds: We will issue refunds in accordance with our Refunds Policy, which specifies the circumstances under which refunds will be provided.


7) Intellectual Property


7.1 Ownership: All content on our website, including text, graphics, logos, images, and software, is the property of Glacé Plunge and is protected by intellectual property laws. You may not reproduce, distribute, or use our content without our prior written consent.


7.2 Trademarks: The Glacé Plunge name and logo are registered trademarks. Unauthorized use of our trademarks is strictly prohibited.


8) Limitation of Liability


8.1 Disclaimer: To the maximum extent permitted by law, Glacé Plunge disclaims all warranties, express or implied, regarding the website and our products. We shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your use of the website, or any products purchased from us.


9) Governing Law and Jurisdiction


These Terms and Conditions shall be governed by and construed in accordance with the laws of Australia. Any disputes arising under or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Australia.

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